Secure IT solutions for businesses that need control and accountability.
Unimission AG supports businesses with modern IT services, secure Swiss cloud infrastructure, cybersecurity, backup, monitoring, and personalized support. We create stable, scalable, and cost-effective IT solutions so you can focus on your core business.
The actual risk
Many IT problems do not stem from a lack of technology. They stem from a lack of
operational responsibility
IT environments are becoming increasingly complex. The cloud, security, backup, networking, endpoints, and applications are all interdependent. If responsibilities, escalation procedures, and recovery processes aren’t clearly defined, a technical issue can quickly turn into a business risk.
Operational coordination is unclear
Roles, escalation procedures, and provider interfaces are not clearly defined. In the event of a disruption, time, context, and accountability are lost.
Recovery has not been thoroughly tested
Backups are in place, but restore tests, target times, and responsibilities have not been reliably documented.
Detection and response come too late
Critical services are not continuously monitored, or alerts are not properly prioritized.
Inspections cannot be verified
Security measures are in place, but controls, reports, and review cycles are not documented centrally.
Operational Risk Level
Problem
These four areas show where operations, responsibility, restoration, and documentation diverge.
Impact
Unclear processes increase response times, coordination efforts, and the risk of prolonged interruptions.
Next step
Prioritize the most critical operational risks and assign clear responsibilities, tests, and evidence to them.
Unimission integrates these areas into a managed IT operation with clear responsibilities, escalation procedures, and ongoing monitoring.
The Unimission Operating Model
Operate. Secure. Monitor. Recover.
Improve.
Unimission doesn't just support companies with IT projects. We take responsibility for day-to-day operations: with clearly defined roles, proactive monitoring, integrated cybersecurity, tested recovery, and continuous optimization.
This results in IT environments that not only function properly—but also remain operational in the event of an emergency.
We do not treat cybersecurity as a standalone project. Firewalls, endpoint protection, patching, awareness training, and reporting are integrated into our day-to-day IT operations.
We manage your IT infrastructure using defined roles, service levels, and escalation procedures. This ensures clarity regarding who responds, who makes decisions, and how critical systems are kept running smoothly.
Bold, unconventional, and with a clear goal: to permanently resolve your IT issues. Complex challenges don’t deter us—they drive us forward.
Through monitoring, alerts, and regular reports, technical risks are identified early on. Problems are not addressed only after users have already been affected.
Our services
A partner for secure Swiss IT
—from analysis to day-to-day operations.
Managed IT Services
Security Services
Cloud services
Project Services
uNimbus – Swiss Cloud & Infrastructure
What sets Unimission apart
No more tools.
More responsibility.
Many IT providers offer individual services. Unimission combines these services into a robust operating model
Traditional IT provider
- Usually responds when a ticket has been created
- Often considers services individually
- Transfers responsibility between tools, teams, or partners
- Reports that the backup was successful, but does not necessarily verify the ability to recover data
- Provides support, but offers little management transparency
Unimission AG
- Identifies risks through monitoring and structured operational processes
- Combines support, security, backup, cloud, and reporting
- Defines responsibilities, escalation procedures, and service levels
- Consider backup and recovery as a single, integrated process
- Highlights risks, measures, and developments
Your IT should support you. Not hold you back.
What You'll Gain from Unimission
Fewer breakdowns. Fewer surprises. Smoother operations.
Your IT operations will be more predictable because systems are monitored, issues are detected earlier, and recurring problems are resolved in a structured manner. This reduces downtime and ensures greater reliability in day-to-day operations.
Protection, transparency, and a professional approach to risk management.
Security risks become more apparent, access is carefully controlled, and protective measures are professionally implemented. This results in greater security during day-to-day operations and when new requirements arise.
IT that grows with your business.
Your IT environment will be designed to better accommodate new requirements, users, locations, and services. Instead of short-term, one-off solutions, this creates a foundation that can be expanded over the long term.
Your in-house team will once again have more time to focus on what really matters.
Recurring operational tasks, technical coordination, and complex support issues are handled in a structured manner. Your team doesn't have to deal with every problem on its own and can focus more on internal priorities.
A Swiss IT partner who understands your environment.
You work with contacts who are accessible, take responsibility, and understand your technical environment. This makes coordination easier, decisions faster, and collaboration more personal.
More transparency instead of constant operational chaos.
Clear services, transparent responsibilities, and structured processes make it easier to plan your IT. You know what’s covered, who’s responsible, and which issues need to be prioritized.
quick check
Do you know where your IT infrastructure is truly vulnerable?
The IT Resilience Check helps you identify operational, security, and recovery-related gaps—without entering any confidential data.
First-hand experience and opinions from our customers and partners
Why leading companies rely on Unimission
HOW IT WORKS
Your IT in 3 simple steps
1- Free initial consultation
✔️ Analysis of your current IT structure
✔️ Discussion of your challenges & goals
✔️ First individual recommendations
2- Individual IT concept
✔️ Development of a customized IT solution
✔️ Consideration of security, scalability & efficiency
✔️ Transparent cost & implementation planning
3- Carefree IT support
✔️ Implementation of the IT solution by our experts
✔️ Proactive maintenance & continuous optimization
✔️ Support for maximum security
Our technology partners & solutions
We rely on strong partnerships with leading technology companies to provide you with the best IT solutions. By working with proven providers, we ensure that your IT infrastructure remains secure, powerful and future-proof.
FAQ - Eliminating concerns
Frequently asked
questions
How do you ensure that our IT and data are protected?
Security is our top priority. We implement state-of-the-art cybersecurity solutions, including firewalls, endpoint security, encryption, and regular backups. Our solutions meet the highest security standards, ensuring that your data and IT systems are protected at all times.
Which sectors do you serve and do you have experience with companies of our size?
We work with companies of different sectors and sizes, from start-ups to large SMEs. Our customized IT solutions allow us to adapt precisely to your specific requirements - whether you operate in finance, healthcare, retail, industry or any other sector.
How flexible are your IT services? Can they be adapted to our specific requirements?
Flexibility is our trademark. We do not develop standard solutions, but tailor-made IT strategies that precisely match your business objectives and budget. We grow with you and adapt our services to your changing needs at any time.
What happens if an IT emergency occurs? How quickly can you react?
We offer fast and reliable IT support during your business hours and beyond by arrangement. Thanks to proactive monitoring, we detect many problems before they escalate. If an acute emergency does occur, our experts are on hand to find a solution as quickly as possible.
Do you also provide IT support for existing systems or just new installations?
Yes, we support both existing IT systems and new infrastructures. We optimize, migrate or expand your existing IT environment and ensure smooth operation - whether on-premises, hybrid or cloud.
What sets you apart from other IT service providers?
We are not a traditional IT service provider - we are your technology partner.
✔ 100% tailor-made solutions - No standard packages, but IT tailored precisely to your needs.
✔ We solve what others can't - We find a solution even for complex IT challenges.
✔ Security & future-proofing - We think long-term and ensure that your IT is always up to date.
Let us bring your IT up to a professional standard
Let us talk!
Whether you're facing an urgent challenge, planning a modernization, addressing a security issue, or simply taking stock of your current situation:
We'll show you how to make your IT more secure, stable, and reliable.
